support & training
Following the purchase of XpressVal products there is a software and maintenance contract which is compulsory for the first year and highly recommended after that.
This contract includes:
- Full helpdesk support
- All software updates
- Response within 24 hours for all support queries
- Response within 2 hours for all urgent queries, with ETA to fix the problem
- Full-day training session at XpressVal office for a 'live' environment demonstration
- On-site training following installation
Support will only be charged where the XpressVal system has not been at fault.
quicklinks
- Have any questions? Read our FAQs.
- We offer Support & Training for all our products. Find out more.
